Frequently Asked Questions (FAQs)

1. What does Iconic Reflection Spot sell?

We offer a carefully curated selection of high-quality products designed to provide value, functionality, and a smooth shopping experience.

2. How do I place an order?

Simply visit our website at www.croprocket.online, browse our products, add items to your cart, and complete the secure checkout process.

3. What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure payment options displayed during checkout.

4. What is your return and refund policy?

We offer a 30-day return and refund policy. Items must be unused, in original packaging, and returned with proof of purchase.
See our full Return Policy for details or contact support at support@croprocket.online.

5. How long does shipping take?

• Standard U.S. Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days

• International Shipping: 7–21 business days
  Delivery times vary based on location and carrier conditions.

6. Do you ship internationally?

Yes, we ship to select international locations. Please note that customs fees or import taxes may apply and are the customer’s responsibility.

7. How do I track my order?

Once your order ships, you will receive a tracking number via email. Tracking updates may take up to 24–48 hours to appear.

8. What should I do if I receive a damaged or defective item?

Contact us within 7 days of delivery at support@croprocket.online with photos and your order details. We will arrange a replacement or refund.

9. Can I cancel my order?

Orders may be canceled within 24 hours of purchase. After processing or shipping, cancellations are no longer possible, but you may request a return.

10. How can I contact customer support?

You can reach us via:
📞 +1-236-613-3581
✉️ support@croprocket.online
🌐 www.croprocket.online